Free shipping on orders over S$229.37* | Delivery within 3 working days | *ALL PRICES STATED IN THIS WEBSITE ARE SUBJECTED TO PREVAILING GST UNLESS STATED OTHERWISE.

This website is operated by Lifeline Corporation Pte Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Lifeline Corporation Pte Ltd. Lifeline offers this website, including all information and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

 

Product and Pricing Accuracy, Completeness & Timeliness of Information 

All materials such as product images and product descriptions are for information and illustration purposes only and are not meant to substitute any professional advice by medical professionals or physicians. You are advised to read carefully all product packaging.

  • Pictures featured may differ from the actual product.
  • Packaging/Upholstery design of certain products may also differ, depending on stock availability.
  • Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We have made every effort to display as accurately as possible the colours and images of our products that appear at our showrooms. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

     

    Purchase

    Lifeline Corporation Pte Ltd reserves the right to amend the terms and conditions as stated, reject any transaction and/or customer (without prejudice) at any given time at our own discretion.

    Purchases made will be deemed final and are non-refundable, unless out of stock or otherwise stated. Any discrepancy should be notified to us in writing within 7 days from receipt of goods. 


    • Payment for all orders shall be made in Singapore dollars.
    • Free delivery for orders above $229.37*, otherwise delivery fee $38.15* is chargeable.
    • Delivery within 2-5 working days, from Mon to Fri during operation hours.

    Refund Policy for Pre-Order

     

    Additional charges for bulk item delivery and discard services

    Bulky items can be challenging to move from one place to another. Making sure the equipment is safely shifted without any damage would mean a successful mission! Hence additional manpower is required to prevent any work injury and damaging to furniture and flooring. Additional charges apply, contact us for more info.

    • Bulky items includes furniture like beds and equipment above 30kg or exceed 1 metre.
    • There will additional charges if there is no lift access at the location or require climbing of stairs*. *Charges for stairs climbing by per floor level.
    • Separate charges for dismantle, discard and relocation of your current furniture.

       

      Accuracy of Billing & Account Information 

      We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

       

      Refund Policy

      All orders made by you shall be deemed to be an offer made by you to purchase the selected product(s) and quantities set out in your order upon these terms and condition.

      Purchases made will be deemed final and are non-refundable, unless otherwise stated. Please refer to Refund Policy here.

       

      Exchange & Returns Policy

      Customer satisfaction is our highest priority. All orders made by you shall be deemed to be an offer made by you to purchase the selected product(s) and quantities set out in your order upon these terms and conditions.

      Purchases made will be deemed final and are non-refundable, unless out of stock or otherwise stated. Please refer to Returns Policy here.

      Should any item be defective, we’ll be happy to exchange it. Please email to e-sales@lifeline.com.sg or contact us at (+65)62892062 for assistance and we will get back to you within 3 working days.

      We will only accept exchanges provided they meet the following guidelines:

      • For exchanges: Purchases made within 3 days.
      • Proof of purchase: Original invoice / receipt / warranty card.
      • Items must be in original packaging and unused.
      • May subjected to delivery charge if delivery is required for non-faulty item.

         

        Warranty

        All our products come with 1 year warranty of manufacturer’s defect unless otherwise stated. Keep a copy of the receipt and the warranty card authorised by our outlets. 

        On-site and replacement service chargeable. Contact us to make an appointment.

        • Excluding wear and tear parts like upholstery, rubber tips, seat, padding, castors and wheels.
        • Does not cover damages due to negligence, abuse, misuse, accident, modification, tampering, alteration, faulty installation and/or acts of God. Modified or repaired by anyone other than Lifeline Corporation.

           

          Optional Tools 

          We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 

          You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 

          Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 

          We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

           

          Third-Party Links 

          Certain content, products and services available via our Service may include materials from third-parties. 

          Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

           

          User Comments, Feedback and Other Submissions  

          If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

          We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory,

            

          Personal Information

          Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

           

          Disclaimer of Warranties; Limitation of Liability 

          We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 

          We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 

          You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 

          You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

          In no case shall Lifeline Corporation Pte Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

           

          Indemnification 

          You agree to indemnify, defend and hold harmless Lifeline Corporation Pte Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

           

          Severability

          In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

           

          Termination 

          The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

          These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

          If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

           

          Entire Agreement 

          The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

          These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 

          Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

           

          Governing Law

          These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Singapore.

           

          Changes to Terms of Service 

          You can review the most current version of the Terms of Service at any time at this page. 

          We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

           

          CONTACT INFORMATION 

          Questions about the Terms of Service should be sent to us at:

          Lifeline Corporation Pte Ltd
          130 Joo Seng Road #02-02. Singapore 368357. 
          Tel: 6289 2062

          e-sales@lifeline.com.sg

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